Blog
Restaurants and TikTok
Jay Bandy • November 15, 2021
Restaurants are Building their Popularity Through TikTok
Social media allows real-time reaction and feedback from customers. A majority of U.S. consumers use social media to search for new businesses, discover new people, and to post their thoughts on a company.1
Restaurant business owners know how important social media is, which is why many are promoting their businesses through Instagram and Facebook. However, they should also look towards building their presence on an app called, TikTok.
Many restaurants around the United States have drastically increased in popularity, some are even willing to travel to these restaurants. A restaurant in Denver, Colorado has increased in popularity due to one TikTok posted by a customer.2
The video was only one minute long without any narration. However, this was all the people needed – good visuals and a trending song will have people wanting to try out your restaurant.
What is TikTok?
TikTok is a short-film video app in which users are able to create 15-second and 60-second videos. Recently, the developers have also added a 3-minute recording feature as well.
Since TikTok’s launch in October of 2018, the app’s popularity has been growing tremendously with more than over 732 million monthly active users, as reported in 2020. The app is expected to grow more this year with the estimate of over 1.2 billion users.3 Videos posted on the app can easily go viral through the “For You” page.
What is the “For You” page?
The “For You” page, is the first page users land on when opening the app. The “For You” page shows users videos that the app thinks the users may enjoy. This is based on the videos they have saved, liked, commented on, or watched repeatedly.
The use of hashtags to gain visibility is key. On TikTok, millions of users use hashtags to get featured onto the popular “For You” page every day. TikTok firsts suggest the most viral trending hashtags as a suggestion before you type in your own.4
Gen-Z users on TikTok
Restaurants need to be aware that the audience on TikTok is very different from their audience on Instagram and Facebook. The majority of Gen-X are on Facebook, and Millennials are mostly on Instagram, slowly moving towards Facebook. The majority of TikTok’s users are Gen-Z.
Those born in Gen-Z are more culturally, racially, and ethnically diverse.5 They are branching out of their comfort zones to do something they wouldn’t normally do or try a food item from a culture they want to learn more about.
Because they are a more diverse generation, Gen-Z are less forgiving than the other generations before them. They are more open-minded and are more cautious of what they say and do on social media. They do not tolerate ignorant or insensitive comments.
If someone, or a business, does something that is out of their general moral compass, they will be quick to “cancel” them.
Marketing towards Gen-Z on TikTok
Gen-Z is the largest percentage of users on TikTok. The majority of the influencers on TikTok are Gen-Z as well. Each app caters to its own set of users and Gen-Z differs greatly from previous generations.
Marketing your restaurant through TikTok is a great idea if you want to reach a large, influential generation like Gen-Z. Word on TikTok can spread like wildfire. There are many products and restaurant review TikToks that have gone viral on the app from regular consumers.
There are many food reviewers on TikTok that have helped restaurants gain popularity and recognition. Many TikTok videos made by regular consumers can get up to 500k likes and over 1M views. Getting help from these food reviewers in your restaurant’s area is crucial to the success of your business and it helps you gain a new target market as well.
However, with Gen-Z, you must be able to capture their attention and make it interesting enough for them to stay and watch your videos. According to Stacy Wood, a Langdon Distinguished Professor of Marketing, at North Carolina State University, she states that there are four trends in which define Gen-Z as consumers.
The first trend is that Gen-Z consumers prefer to focus on innovation. Second, they like convenience. Third, they have an underlying desire for security. Lastly, they tend to go towards escapism.6
How to market your restaurant through TikTok
Getting your video on the “For You” page should be what you should focus on when making TikToks for your restaurants. How do you get to the “For You” page? Below are the ways in which you can successfully market your restaurant on TikTok and make it on the “For You” page.
Users on TikTok want to see what’s trending. A trending dance video or talking about a trending topic will intrigue them.
Make the first 5-seconds of your TikTok eye-catching. Users on TikTok usually have short attention spans and are mostly impatient. When you’re making your videos, get straight to the point and use colorful, bright visuals to capture their attention.
Make sure the video isn’t blurry, and if you aren’t speaking, make sure to use a popular sound that is trending on TikTok. Using trending sounds on TikTok is crucial to getting your video on the “For You” page. TikTok shows users videos on their “For You” page if the video contains a sound that was on a video they have liked, commented on, or viewed before.
TikTok users also utilize slang and jokes more often than those on Instagram or Facebook. It is an app where users are supposed to be funny and open. Let loose in your videos and make them fun to watch. However, make sure the jokes are not offensive.
Finally, the use of hashtags. As stated before, hashtags are critical to helping your videos go viral. The most popular hashtags users use are the ones that TikTok recommends first and then followed up by: #fyp and #foryoupage. If you want to capture those foodies, make sure you use the hashtags #foodie and #foodtiktok.
Users on TikTok are always categorizing their “For You” page. For example, there’s “straight” TikTok which means that their page is full of viral dancing videos. There’s “anime” TikTok, “alt” TikTok, “Mom” TikTok, and more. So, using hashtags for a specific category is key to getting your videos to the right people.
References
https://coschedule.com/blog/benefits-of-social-media-marketing-for-business
https://www.denverpost.com/2021/09/09/denver-domo-japanese-restaurant-viral-tiktok/
https://influencermarketinghub.com/what-is-tiktok/
https://neilpatel.com/blog/tiktok-fyp/
https://www.pewresearch.org/social-trends/2020/05/14/on-the-cusp-of-adulthood-and-facing-an-uncertai...
https://iei.ncsu.edu/wp-content/uploads/2013/01/GenZConsumers.pdf
The fast-casual segment has reshaped the restaurant industry over the past decade. Operators across the country have demonstrated that success in this category depends on more than menu innovation. Growth increasingly comes from experience design, digital ordering, community engagement, and strong brand identity. For restaurant owners and multi-unit operators, the lessons from the fast-casual sector offer a valuable blueprint for building sustainable guest loyalty and increasing restaurant profitability. According to the National Restaurant Association, fast-casual restaurants continue to outperform several other segments of the industry because they combine the convenience of quick service with the elevated quality and guest experience typically associated with casual dining. At the same time, industry research from Technomic shows that customization, digital ordering, and brand authenticity are among the strongest drivers of consumer preference in modern restaurants. For operators looking to remain competitive, these insights highlight a broader shift: today’s guests evaluate restaurants based on the total experience—not just the food. Creating Restaurants That Function as Community Spaces One of the most powerful strategies used by successful modern restaurant concepts is designing restaurants that function as community gathering spaces rather than simply food service outlets. Restaurants that create comfortable environments for guests to socialize, relax, and spend time naturally increase dwell time and average guest spending. These environments also encourage repeat visits and word-of-mouth marketing. Industry coverage in QSR Magazine regularly highlights the growing importance of hospitality-driven design in fast-casual and casual dining concepts. Dining rooms are increasingly built around comfort, accessibility, and social interaction. For operators, this means thinking beyond the traditional transactional model of restaurant service. Community Partnerships as a Growth Strategy Community engagement is another critical strategy that high-performing restaurant brands use to strengthen their market presence. According to Nation’s Restaurant News, restaurants that actively participate in community initiatives—such as charity partnerships, fundraising programs, and collaborations with local culinary talent—often generate stronger brand awareness and deeper guest loyalty. These partnerships can include charity fundraising initiatives, limited-time menu items tied to local events or organizations, collaborations with local chefs or food creators, and sponsorship of community programs. Leveraging Technology to Improve the Guest Experience Technology has become a central driver of restaurant growth across all segments of the industry. Digital ordering platforms, mobile apps, and integrated point-of-sale systems allow restaurants to deliver more convenient and personalized guest experiences. According to Technomic’s Digital Consumer Trend Report, digital ordering continues to increase across all restaurant segments, and customers who order through digital channels frequently spend more per transaction due to increased customization options. Technology can improve both guest satisfaction and operational efficiency by supporting online ordering, menu customization, loyalty programs, and reduced wait times. Building Strong Brand Identity and Guest Relationships Beyond food quality and technology, successful restaurant brands focus heavily on brand identity and emotional connection with guests. Today’s diners want to understand what a restaurant stands for—whether that means supporting local suppliers, promoting sustainability, celebrating hospitality culture, or highlighting the people behind the food. Restaurants can strengthen their brand identity through social media storytelling, highlighting team members and culinary leaders, featuring loyal guests, and celebrating community achievements. Supporting the People Behind the Restaurant The restaurant industry has increasingly recognized that employee engagement plays a direct role in guest experience and operational success. Restaurants that invest in their team members often see improvements in service quality, guest satisfaction, and staff retention. Recognition programs, career development opportunities, and positive workplace culture all contribute to stronger hospitality delivery. Final Takeaway for Restaurant Operators The restaurant industry continues to evolve as consumer expectations change and technology reshapes how guests interact with brands. Successful restaurant concepts increasingly focus on three core pillars: community engagement, digital guest experience, and strong brand culture. Operators who invest in these areas position their restaurants for long-term growth in an increasingly competitive market. Ready to turn community, digital experience, and brand culture into measurable growth—reach out to Goliath Consulting at getresults@goliathconsulting.com to start building a plan that drives loyalty and profitability.
Restaurant operators often associate food trends with viral social media moments. A dish explodes on TikTok, a drink spreads across Instagram, and operators feel pressure to add it to their menus immediately. However, social media rarely creates trends. It accelerates trends that already exist in consumer behavior. According to research highlighted in National Restaurant Association reports and Technomic consumer insights, menu trends typically begin with broader cultural and consumer shifts long before they appear online. Social platforms simply amplify these signals. For restaurant operators, timing is critical. By the time a dish goes viral, the trend may already be peaking. The key is recognizing early signals so menus can evolve before competitors catch on. Watch Consumer Identity Shifts Consumer identity is often the earliest signal of an emerging food trend. What people believe about themselves strongly influences what they choose to eat. Technomic research consistently shows consumers aligning their dining choices with values such as sustainability, health, authenticity, and local sourcing. Examples include: Environmentally conscious diners seeking sustainable seafood and responsibly sourced proteins Health‑focused guests preferring plant-forward dishes and functional ingredients Community-driven diners responding to local sourcing and regional menu storytelling When operators pay attention to how guests describe themselves, they often see trend signals early. Words like healthy, local, affordable, indulgent, or sustainable frequently appear before those concepts become widespread menu trends. Use Operational Data Before Social Media Does While viral food content appears spontaneous, most trends can be identified early in restaurant operational data. Leading operators analyze: POS sales trends Repeat guest orders Items frequently photographed or shared Google or social media search trends Delivery platform ordering patterns Restaurant Business Magazine frequently notes that operators who analyze internal data often identify trends months before they appear widely in media coverage. If a particular ingredient or menu item repeatedly sells out or appears across multiple menu categories, it may signal growing consumer demand. In many cases, guest purchasing behavior reveals trends before the internet labels them. Monitor Economic and Cultural Signals Food trends are also shaped by economic conditions and cultural sentiment. Industry coverage from Nation’s Restaurant News highlights several patterns: Economic uncertainty increases demand for value-focused menus and comfort food Wellness movements drive interest in plant-based dishes and lighter menu options Stressful cultural periods often bring back nostalgic and familiar foods Understanding the emotional and financial mindset of guests allows operators to shape menus and promotions before those preferences become widespread trends. Turn Early Signals Into Menu Innovation The most successful restaurant brands do not simply react to trends—they test them. Operators frequently experiment through: Limited-time offers (LTOs) Seasonal menu additions Chef-driven specials Beverage innovation and cocktail programs The National Restaurant Association notes that limited-time menu items are one of the most effective ways to introduce innovation while minimizing operational risk. Food trends do not begin with social media. They begin with people. Consumer identity, operational data, and broader cultural shifts ultimately determine what becomes the next viral menu item. Restaurant operators who monitor these signals closely gain a major competitive advantage. They can introduce menu innovations before competitors recognize a trend is forming. By paying attention to consumer identity shifts, analyzing internal sales data, and understanding the economic and cultural climate, restaurant leaders can move beyond reacting to trends—and start helping create them. Want help turning these signals into seasonal menu strategies? Email getresults@goliathconsulting.com to learn more or schedule a consultation on your next menu refresh.
For restaurant operators seeking sustainable growth, meaningful community engagement remains one of the most effective drivers of long-term success. Strategic restaurant partnerships strengthen local brand presence, increase visibility, drive incremental revenue, and build long-term customer relationships. For restaurant owners and hospitality leaders, partnership-driven marketing represents a scalable restaurant growth strategy that delivers measurable results. However, successful restaurant partnerships require careful alignment, clear objectives, and measurable outcomes. This framework provides restaurant operators with a structured approach to building high-impact local partnerships. Define Your Restaurant Concept and Market Positioning Before pursuing partnerships, restaurant owners must evaluate their concept, service model, and brand positioning. Whether operating a fast casual restaurant, casual dining concept, or upscale dining establishment, partnership opportunities must align with the overall guest experience. Upscale restaurants may prioritize collaborations with premium service providers, luxury retailers, or high-end event vendors. Fast casual restaurants benefit from partnerships that emphasize convenience, accessibility, and high-volume guest traffic. Casual dining restaurants often focus on family-oriented or community-centered partnerships. Alignment between brand identity and partnership strategy strengthens authenticity, improves guest perception, and enhances operational effectiveness. Understand Your Restaurant Target Audience A clear understanding of restaurant guest demographics and behavior is essential when identifying partnership opportunities. Operators should analyze customer data, sales trends, and guest traffic patterns to determine their core audience. Restaurants that frequently host private dining or large parties may benefit from partnerships with corporations, event planners, or entertainment providers. Restaurants attracting health-conscious guests may collaborate with nearby gyms, wellness brands, or fitness studios. Restaurants with strong weekday traffic may partner with corporate offices or business districts. Successful restaurant partnerships occur when both businesses serve similar customer segments or provide complementary value. Leverage Location-Based Marketing and Proximity Location-based marketing plays a critical role in partnership success. Businesses within walking distance or close proximity reduce friction for guests and increase engagement. High-value local partnership opportunities include: Corporate offices that generate recurring catering demand Residential communities that drive consistent dining traffic Fitness centers that provide pre- or post-workout guest flow Universities and campuses that create seasonal demand spikes Convenience significantly increases promotional redemption rates, event participation, and customer acquisition. Capitalize on Seasonal Promotions and Restaurant Events Seasonal demand and major holidays provide strong opportunities for restaurant marketing partnerships. Strategic collaborations during high-traffic periods enhance guest experience while increasing revenue. Graduation Season — Partner with universities or student organizations to offer group dining packages and customized celebration experiences.0 Mother’s Day — Collaborate with spas, salons, or wellness providers to create bundled experiences or promotional offers. Winter Holidays — Host pop-up retail experiences with local artisans or specialty retailers to increase foot traffic. Cultural Heritage Months — Partner with artists, performers, or culturally aligned businesses to create themed dining experiences and limited-time menus. These initiatives position restaurants as active community participants while enhancing brand differentiation. Ensure Mutual Value Creation The most effective restaurant partnerships generate measurable value for all parties involved. A balanced collaboration provides shared exposure, customer acquisition opportunities, and revenue growth. Operators should establish mutual marketing commitments: Cross-promotion through social media marketing Email marketing campaigns Shared in-store promotions Joint community events Equitable partnerships strengthen long-term collaboration and maximize return on investment. Establish Clear Operational Expectations Formalizing partnership details improves execution and minimizes operational risk. Restaurant owners should define: Campaign objectives and success metrics Promotional responsibilities Partnership duration Operational and staffing requirements Clear expectations improve accountability and ensure professional implementation. Measure Partnership Performance and ROI Performance tracking is essential for evaluating restaurant marketing strategies. Operators should monitor: Guest traffic and sales performance Promotional redemption rates Catering inquiries and private event bookings Customer engagement metrics Data-driven evaluation enables continuous optimization and improves future partnership outcomes. Conclusion: Restaurant Partnerships as a Long-Term Growth Strategy Strategic restaurant partnerships represent a powerful restaurant business strategy for increasing revenue, strengthening community engagement, and building brand visibility. When partnerships align with restaurant positioning, target audience, and local market conditions, they create meaningful guest engagement and long-term value. By implementing structured planning, clear objectives, and performance measurement, restaurant operators can position their brands as integral contributors to the local business ecosystem while achieving sustainable growth in a competitive hospitality environment. Schedule a free 15‑minute consult with Goliath Consulting to discuss local marketing strategies that boost traffic, revenue, and community engagement.
Running multi-unit restaurants demands more than exceptional food and service—it requires sophisticated financial leadership to ensure long-term success. While a full-time Chief Financial Officer (CFO) provides valuable expertise, many restaurant groups find that a fractional CFO offers a more cost-effective solution without compromising on financial guidance. Understanding the Fractional CFO Role A fractional CFO is a seasoned financial expert who partners with businesses on a part-time or contract basis. They complement existing teams by filling critical gaps identified during initial assessments. Think of successful business navigation like driving a vehicle—you need clear views from all windows. While many restaurants have the "rear-view mirror" covered with staff accountants handling day-to-day transactions, bank reconciliations, or payroll, they often lack the strategic finance "co-pilot" who helps owners and other senior management focus on high-impact decisions that create future value. The most effective fractional CFOs excel at: • Strategic Financial Planning: Developing comprehensive financial roadmaps that align financial strategies with marketing, branding, and operational goals and growth objectives while identifying potential risks and opportunities. • Advanced Financial Analysis: Creating sophisticated tools for budgeting, cash flow projection, and profitability analysis that drive informed decision-making across all aspects of the business. • Capital Structure Optimization: Guiding decisions about debt and equity procurement to ensure sustainable growth while maintaining optimal financial health. Why Restaurants Need Fractional CFO Leadership The restaurant industry faces unique challenges that demand specialized financial expertise: Integration of Business Functions A skilled fractional CFO bridges the gap between marketing, operations, and menu development by providing financial insights that inform strategic decisions. This integration ensures all business functions work cohesively toward profitability goals. Enhanced Cost Control Through detailed analysis of menu costs, labor expenses, and operational inefficiencies, fractional CFOs help restaurants optimize their pricing strategies and resource allocation. They work closely with management to implement data-driven solutions that boost bottom-line performance. Strategic Cash Flow Management Restaurants often grapple with cash flow challenges due to seasonality, fluctuating customer demand, and variable/fixed costs. Fractional CFOs implement robust forecasting systems and management strategies to maintain healthy liquidity while supporting growth initiatives and mitigating risk. Technology and Systems Optimization By evaluating and enhancing the restaurant's technology stack, fractional CFOs help streamline financial operations and improve data accuracy. This optimization enables better decision-making at both the unit and corporate levels. Financial Strategy Development Drawing on industry expertise and analytical insights, fractional CFOs help restaurants: • Navigate seasonal fluctuations with strategic planning • Develop expansion strategies based on sound financial analysis of viable options to achieve • Structure optimal financing arrangements – debt and/or equity • Create effective pricing strategies that balance profitability with market demands Making the Right Choice for Your Restaurant Group A fractional CFO provides sophisticated financial leadership without the overhead of a full-time executive. For restaurant owners focused on scaling operations, improving margins, and building sustainable growth, a fractional CFO can be transformative. They bring the strategic financial expertise needed to navigate challenges while maximizing profitability—offering a flexible, cost-effective solution for evolving restaurant groups. ________________________________________ About the Author Chris Fields is a Partner with Goliath Consulting Group and leads the Group's financial consulting services practice. With nearly three decades of experience serving as both full-time and fractional CFO/COO in the restaurant, retail, and food service industries, Chris brings tailored expertise and unique solutions to help restaurant groups optimize their performance. For more information on how Chris and Goliath Consulting Group can support your restaurant's financial strategy, please visit [website] or contact Chris directly at chris.fields@goliathconsulting.com.
For restaurant owners, the guest experience begins long before the first dish hits the table. The moment a guest walks through the door, the physical environment sets expectations, reinforces the brand, and influences how long they stay, how much they spend, and whether they return. Interior design is not a cosmetic afterthought—it is a strategic business decision that directly impacts revenue, perception, and loyalty. Lighting Sets Mood and Pace Lighting has a measurable effect on guest comfort and behavior. Warm, ambient lighting creates an inviting atmosphere that encourages guests to linger, while targeted lighting—such as illumination over an open kitchen, bar, or service counter—adds transparency and authenticity. Color Influences Emotion and Appetite Color psychology plays a subtle but powerful role in dining environments. Warm hues such as reds and oranges are commonly associated with energy and appetite stimulation, making them effective in high-volume or social dining concepts. Texture and Pattern Create Identity Texture and pattern add depth, character, and storytelling to a space. Materials such as tile, wood, wallpaper, or hand-painted art prevent a restaurant from feeling generic. Layout Drives Comfort and Flow A well-designed layout quietly supports the guest experience. Booths offer privacy and comfort for longer visits, while open seating promotes energy and social interaction. Details Are What Guests Remember Often, it’s the small design details that leave the biggest impression. Carefully selected fixtures, greenery, tactile surfaces, and cohesive decor signal intention and professionalism. Sound Completes the Experience Music is a critical but often underestimated design component. The tempo, volume, and genre of music influence energy levels and guest behavior. Design as a Business Strategy Investing in intentional interior design does more than create visual appeal. It strengthens brand identity, builds emotional connection, and supports operational goals such as dwell time, throughput, and guest satisfaction. Ready to turn your dining space into a revenue-driving experience; reach out to us at getresults@goliathconsulting.com to start designing an interior that tells your brand’s story and keeps guests coming back.
The Rise of Protein Across Fast Casual and Fast Food For years, carbs and indulgence ruled restaurant menus. Extra cheese, loaded fries, and oversized portions were the selling points. But something has shifted. Protein is now one of the most prominent nutrients shaping the fast-casual and fast-food industries. Across the country, restaurants are reworking menus, rolling out protein-focused drinks, bowls, and entrees. What once felt niche is now mainstream, driven by social media and a growing emphasis on health, fitness, and wellness. Why Protein Is Everywhere Right Now Gen Z, millennials, and Gen Alpha are immersed in wellness culture, fitness influencers, and nutrition content. Social media constantly reinforces the message: protein builds muscle, keeps you fuller longer, and supports overall health. The result? Consumers are actively seeking out high-protein meals, not just for post-workout, but for everyday eating. Some Americans are also prioritizing satiety and energy over indulgence. People want meals that feel filling without feeling too heavy. Protein delivers exactly that. It helps regulate appetite, supports muscle maintenance, and offers longer-lasting fullness compared to carb-heavy meals. The rise of GLP-1 medications like Ozempic and Zepbound is another major driver. These drugs suppress appetite and slow digestion, pushing people toward smaller, nutrient-dense meals. As they become more common, restaurants are adapting with protein-forward options that still feel satisfying. What Protein Trends Look Like on Menus Menu boards, online ordering platforms, and promotions increasingly spotlight grams of protein just as prominently as calories or price. Chipotle : Introduced a high-protein menu featuring bowls and entrees that range from 15 to 81 grams of protein. The brand leans heavily into customization, allowing customers to build meals that meet specific fitness or health goals. Subway : Reintroduced its Fresh Fit menu and launched Protein Pockets, offering sandwiches with 20-35 grams of protein in a six-inch to foot-long portion, all under 1000 calories. Dunkin ’: Introduced protein-infused drinks made with fortified milk, with 15 grams of protein per medium beverage. This taps into the growing demand for drinkable nutrition, especially for busy consumers looking for quick breakfasts or post/pre-workout options. Sweetgreen : Added a macro tracking tool on their app that allows customers to view protein, carb, and fat breakdowns for every menu item. Nine of its entrees now feature over 30 grams of protein, introducing a world of wellness and convenience into the brand. Papa John’s : Experimented with a protein-infused pizza crust that was offered for a limited time at an Atlanta location. Their menu consisted of The Veggie pizza, with 49 grams of protein, and The Meats pizza, with 55 grams of protein. Shake Shack : Introduced their Good Fit menu, offering high-protein, gluten-free, vegetarian, and GLP-1-friendly options. Why Restaurants Are Leaning In Protein-focused dishes often carry higher price points, boosting ticket sizes. Customers willingly pay more for items they perceive as healthier, more filling, and higher quality. These menu additions also help brands stand out in a crowded market. Consumers tend to show higher brand loyalty when they find restaurants that align with their wellness goals. Offering enhanced protein options gives brands a way to build deeper relationships with customers who prioritize nutrition. Protein also serves as a powerful marketing tool. Highlighting grams of protein instantly communicates value, functionality, and health benefits, especially to newer businesses that closely track their intake. The Future of Protein in Restaurants As wellness culture continues to shape consumer behavior, restaurants will likely expand protein-focused offerings across all categories, from beverages and breakfast to desserts and snacks. High-protein items will increasingly blend with convenience, personalization, and digital ordering tools, letting customers build meals around their specific goals. How Restaurants Can Incorporate Protein More Effectively Fast casual restaurants can jump into the protein movement in creative, approachable ways: adding protein boosts to existing menu items, offering customizable bowls and plates, developing high-protein snacks and drinks, and clearly labeling protein content across menus and digital platforms. Smaller portion sizes paired with higher protein density appeal to wellness-focused diners without alienating those who still crave indulgence. Limited-time protein launches, such as specialty crusts or seasonal bowls also create buzz while testing customer interest. At its core, the rise of protein reflects a deeper cultural shift: People want food that supports their lifestyle, not works against it. As restaurants continue to adapt, protein is reshaping not only what we eat, but how we think about fast food altogether. Looking for ways to leverage creative protein options for your restaurant's menu? Goliath Consulting Group has decades of experience evaluating menus and developing current, innovative LTOs and Menu Items. Email GetResults@GoliathConsulting.com to get started today.
From rolled ice cream and unicorn drinks to galaxy-inspired baked goods, restaurants can invite guests to take a bite out of the past. At the beginning of the year, TikTok saw the rise of a phrase that quickly took over feeds: “2026 is the new 2016.” Across the platform-- and now beyond-- users are beginning to revive and reminisce on old dances, sounds, outfits, and aesthetics that instantly transport them back to a more carefree time online. However, the trends in 2016 did not stop at fashion or music. Food culture played a huge role in defining 2016, with viral menu items creating real buzz and community, such as Starbucks’ Unicorn Drink and Burger King’s Whopperito. Some fast-casual brands on Instagram have also already started tapping into this trend, sharing posts with 2016-inspired filters and visuals that evoke the era’s playful, colorful vibe. So why is 2016 coming back now? After years of increasing burnout and fear, people are craving something that feels normal again. 2016 felt lighter, more playful, and less heavy. Revisiting that era offers comfort and a sense of escapism from today’s society. For restaurants, it presents a chance to tap into a shared cultural memory that still holds emotional weight. Now that we are officially teleporting back to 2016 in 2026, how can restaurants incorporate this trend in a way that feels intentional and current? Many of the most recognizable food trends from 2016 can be reintroduced with a more health-conscious approach that aligns with today’s consumer priorities. Galaxy and space-themed foods Galaxy-inspired items can return through naturally colored glazes, butterfly pea flower drinks, or layered smoothies made with plant-based pigments. These visuals still deliver the wow factor that made them viral, while aligning with cleaner ingredient expectations. Edible glitter Once everywhere, edible glitter can now be sourced from plant-based or mineral alternatives and used sparingly on desserts or beverages. A subtle shimmer keeps the nostalgic look without overwhelming the product or the guest experience. Activated charcoal Activated charcoal was a big trend in 2016, appearing in ice cream, buns, and drinks. If you bring it back, use it sparingly to add visual interest without overwhelming the dish. Overloaded milkshakes Even overloaded milkshakes can make a comeback in a more refined form. Smaller portions, higher-quality toppings, and optional plant-based or lower-sugar bases allow indulgence without excess. Beyond the visuals, these foods mattered in 2016 because they brought people together. Viral menu items gave guests a reason to gather, share photos, talk about what they tried, and feel part of something happening in real time. That sense of shared excitement is what many people are missing today, and something restaurants are uniquely positioned to recreate. At a time where the United States feels increasingly divided, food remains one of the few ways for people to connect back together. Sharing a nostalgic menu item or offering a limited-time experience and items gives people something to bond over. It creates space for conversation, shared memories, and moments of connection that wipe out politics. In that way, revisiting familiar food trends is not just about nostalgia, but about bringing people back to the same table, even if it’s only for a moment. Introducing these items as limited-time offerings keeps them exciting and prevents the trend from feeling overdone. Limited runs also mirror how these foods originally went viral, creating urgency, shareability, and organic social buzz. Restaurants can also lean into nostalgia by reviving discontinued menu items that guests still talk about. Bringing back a fan favorite instantly sparks conversation and media interest. These returns feel personal to customers and reinforce brand history rather than chasing something new for the sake of it. Beyond the menu, the 2016 revival can extend into restaurant operations and marketing. Hosting a 2016-themed night with a DJ, throwback playlist, or special dish lineup turns nostalgia into an experience. Social media can reflect the era as well, whether that means sharing photos of past dishes, leaning into grainy filters, or recreating the bright, slightly chaotic visual style that defined Instagram in 2016. The return of 2016 is not about recreating the past exactly as it was. It is about capturing the feeling. When restaurants balance nostalgia with modern expectations around health, quality, and intention, they give guests something familiar that still feels fresh. And in a crowded food landscape, that emotional connection can be just as powerful as the food itself.
using social media in restaurants
You’ve seen it on every retail tag from grocery stores to car dealerships: the ubiquitous ".99." In the world of retail, "charm pricing"—ending a price in 9 or 99—is the undisputed king. It’s based on the "left-digit effect," where our brains process $19.99 as being significantly cheaper than $20 because we anchor on the first number we see. But here is the secret that many restaurant marketing experts won’t tell you: on a restaurant menu, that extra penny might be costing you more than just change. It could be eroding your brand equity. At Goliath Restaurant Consulting, we frequently see owners who apply retail logic to a hospitality environment. While both industries sell products, the psychology of a "buying" experience versus a "dining" experience is fundamentally different. If you want to increase restaurant revenue, you have to stop thinking like a shopkeeper and start thinking like a behavioral economist. The "Round Number" Paradox: When $20 Beats $19.99 Why would a customer prefer to pay $20 instead of $19.99? It comes down to cognitive friction. Research in the field of consumer psychology suggests that rounded prices ($20, $45, $100) are processed more fluently by the brain. When a price is rounded, it feels "right" for luxury or hedonic purchases—things we buy for pleasure rather than necessity. Fine Dining vs. Fast Casual In a fine-dining or upscale-casual environment, your guests are paying for an experience, an emotion, and a sense of status. A price like $34.95 introduces a "bargain" mental state that clashes with the elegance of the room. It reminds the guest that they are spending money, rather than enjoying a meal. Conversely, fast-casual or quick-service restaurants thrive on charm pricing. If you’re selling a $9.99 burrito bowl, the guest is looking for value and efficiency. In that context, the .99 works. But the moment you cross into the territory of white tablecloths or craft cocktails, those decimals start to look "cheap." The Power of Anchoring: Strategic Placement for Profitability One of the most effective tools in our restaurant marketing consulting toolkit is the "anchor." Human beings are terrible at determining the absolute value of something. Is a Ribeye worth $58? We don't know. But we do know that $58 is less than $85. By placing a high-priced "anchor" item at the top of a menu section—perhaps a $110 Seafood Tower—you subconsciously make everything else on the menu look like a relative bargain. Even if you only sell two Seafood Towers a week, its presence makes the $42 Chilean Sea Bass look reasonable. Expert Tip: Place your highest-margin items immediately following the anchor. The guest’s eye will naturally travel from the expensive outlier to the next item, which now carries a high "perceived value" because of the price contrast. The "Less is More" Rule: Formatting Tactics If you want to increase restaurant revenue, you need to reduce the "pain of paying." Behavioral economists have found that the more prominent a price is, the more it triggers the area of the brain associated with physical pain. Remove the Dollar Signs A famous study by Cornell University’s School of Hotel Administration found that guests spent significantly more when dollar signs were removed from the menu. Why? Because the "$" symbol is a powerful visual cue that reminds the guest they are parting with their hard-earned cash. Avoid: $24.00 Better: 24.00 Best: 24 Ditch the Decimals Similarly, decimals extend the visual length of the price. The more horizontal space a price occupies, the "larger" it feels to the subconscious mind. By switching from "24.00" to a simple "24," you streamline the aesthetic and make the cost feel like a minor detail rather than the main event. The Decoy Effect: Steering the Guest’s Choice Decoy pricing is a masterclass in customer psychology. Imagine you offer two tiers of wine by the glass: House Cabernet: $9 Reserve Cabernet: $15 Most guests will gravitate toward the $9 option to save money. However, if you introduce a third "decoy" option: House Cabernet: $9 Reserve Cabernet: $15 Premium Vineyard Select: $22 Suddenly, the $15 Reserve Cabernet becomes the "middle ground" choice. It’s no longer the expensive option; it’s the sensible, mid-tier choice. This strategy is a staple of menu optimization because it allows you to nudge guests toward your highest-margin items without them feeling pressured. Case Study: The "Bistro 44" Transformation (Hypothetical) Let’s look at a hypothetical example based on common trends we see at Goliath Restaurant Consulting. The Client: A mid-to-upscale Italian bistro called "Bistro 44." Their menu was cluttered with prices like $18.95 and $22.95, and their average check size had plateaued. The Intervention: As part of a broader restaurant marketing strategy, we implemented three psychological shifts: Rounded Pricing: All prices were rounded to the nearest whole dollar. Formatting: We removed dollar signs and decimals. The Nested Price: Instead of a right-hand column of prices (which encourages guests to scan for the cheapest item), we "nested" the price at the end of the dish description in the same font size. The Result: Within three months, Bistro 44 saw a 7.2% increase in average check size. Guests weren't complaining about the price increases (which were minimal); they were simply ordering based on what they wanted to eat rather than what cost the least. Perception and Brand Identity Your menu pricing strategy is a direct reflection of your brand. If you are a high-end steakhouse using $49.99, you are sending a mixed signal. You are telling the guest, "We are premium," but your pricing is shouting, "We are a discount warehouse." Consistency is key to a positive dining experience. Every touchpoint—from the lighting and the music to the weight of the paper the menu is printed on—tells a story. Whole-number pricing tells a story of confidence, quality, and transparency. 4 Actionable Takeaways for Your Menu If you're ready to improve your restaurant profitability, start with these four steps today: Audit Your Decimals: If your average entrée price is over $20, experiment with removing the .95 or .99 and moving to whole numbers. De-emphasize the Currency: Remove dollar signs from your menu entirely. Let the numbers stand alone. Reorganize for Anchoring: Look at your "Star" items (high popularity, high margin) and place them near a higher-priced "Anchor" to make them more attractive. Hide the Price Column: Don't list your prices in a vertical column on the right side of the page. This invites price-shopping. Tuck the price two spaces after the end of the item description. Elevate Your Strategy with Goliath Restaurant Consulting Menu engineering is both an art and a science. While these psychological tactics are powerful, they work best when integrated into a holistic restaurant marketing consulting plan that considers your food costs, labor, and local competition. At Goliath Restaurant Consulting, we specialize in helping owners navigate the complexities of the modern hospitality landscape. Whether you need to overhaul your brand or simply fine-tune your menu pricing strategy, we are here to ensure your restaurant isn't just surviving, but thriving.
