fresh arugula, cheese, fresh ingredients
fresh arugula, cheese, fresh ingredients
Goliath Consulting Group
Goliath Consulting Group

Training Courses

Training is a central focus of what we do. There is an element of training in almost everything we do. This can include:  training on current food service code, management training manuals, new product/procedure rollout guides, BOH guides, operating systems, financial systems, maintenance systems and service training procedures. 

Service Training and Covid-19 Safety Classes


From a 2-hour training sessions that covers the basics of service and hospitality to multi-day training, Goliath can customize and training program that meets your needs. 


We work with your team to create a service training session that incorporates your culture and unique approach to guest service. The training will include policies and procedures that the staff must be aware of regards to safety, food safety, communication, menu and guest relations.


In addition to our regular training class, we also over training classes incorporating guest and staff safety during the Coronavirus Covid-19 pandemic. This enhanced class incorporates best practices including sanitation and personal safety to help protect staff and guests from spreading the virus. Updated steps of service are developed with the client to provide the safest interaction between guests and staff.


Here's a sample outline of a training class:

  1. Hospitality
  2. Safety
  3. Sanitation practices - updates based on local jurisdiction policies
  4. Tour of Restaurant
  5. Communication with Guests
  6. Steps of service 

• Greet table
• Second Visit
• Third Visit
• Food Delivery
• Table Check
• Table Clearing
• Dessert Presentation
• Payment

  1. Creating a Repeat Guest 

Food Safety Support

Food safety is a critical foundation of the restaurant industry. We offer several levels of support and training to insure your staff and management team has the knowledge to deliver food safely to your guests. 


ServSafe® Classes

We offer ServSafe classes at our office in Norcross or Atlanta for a maximum of eight people or can conduct the class at your offices for groups of five to twelve in the Atlanta metro area. 


Scheduled Classes:


 Register for Class Here


Onsite Food Safety Support and Training


Option 1: All-Day Class, Exam and Book (shipping included) — $150

Everything you need.

1. ServSafe® Manager Book, 6th Ed. book – shipped upon registration via UPS Ground

2. Practice test

3. Answer sheet for written exam


Option 2: All-Day Class, Exam and Book (shipping included) — $200

Everything you need.

1. ServSafe® Manager Book, 6th Ed. book – shipped upon registration via UPS Ground

2. Practice test

3. Online Exam


For more information or to schedule a class, contact:  Chef Britt Cloud



Phase One: Food Safety Inspection and Basic Training
Low scores reported in social media impact your business and are detrimental to your restaurant brand.  We walk through the restaurant with your management team and talk about food safety opportunities and processes based on the Georgia code and industry practices. A report of the walk through is provided the next day outlining areas of opportunity and solutions. Basic training tools are included in the follow-up report that can be used to train FOH, BOH and management staff. 


Phase Two:  Setup Custom Food Safety Solution for Your Restaurant
We will work with you and your management team to put together a daily, weekly and monthly program to track food safety in your restaurant. The comprehensive system is modeled after tools used by restaurant chains to insure food safety compliance on a shift by shift basis. Based on your restaurant, processes and checklists will be developed that you can immediately use. Management staff will be trained on the process and monitoring of food safety in the restaurant. The system can be replicated for multi-unit restaurants. 


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